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If
your question or concern is not covered here, please
call us at
1.800.BE.LEGAL.
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The
following FAQ's cover common issues regarding our products
and services. Please refer to our 'Compliance
FAQ's' and 'Why BeLegal'
areas for information about piracy and BeLegal's mission statement.
What
do you mean "If I can find it for any less, it's probably
not legal."
Which
classification is correct for me to choose when ordering:
Business, Home User, Government or Education?
I need assistance choosing the right product
bundle.
Who should I call?
Does BeLegal handle big companies?
Is
technical support included in the BeLegal Bundle or your other
products?
What is BeLegal's refund policy?
What
do you mean, "If you can find it for any less, it's probably
not legal?"
Our extensive experience in the software industry gives us
a complete understanding of all of the manufacturer's programs.
We work hard to make sure you're getting the best legal price.
If you see prices lower than ours, chances are that it's not
a legal product. If you find a deal that's just too good to
be true, that's what it is—and you'll just be wasting
your money. top
Which
classification is correct for me to choose when ordering:
Business, Home User, Government or Education?
Home User: If you are
looking for software for use in the home or home office, this
is the right place to be.
Business:
If you have any size business, this is the right area for
you.
Government: Federal, state
and local government agencies are eligible for special government
pricing. Call 1-800-BE LEGAL for more information.
Education: The following
organizations are qualified for academic pricing. Call 1.800.BE.LEGAL
for more information.
-
Educational Institutions
- Administrative
Offices & Boards of Education
- Teachers,
Faculty and Staff
-
Higher Education Students
- Public
Libraries
- Public
Museums top
I
need assistance choosing the right product.
Who should I call?
BeLegal has highly trained software specialists ready to help
you find the proper solution. Just call us at 1.800.BE.LEGAL.top
Does
BeLegal handle big companies?
Yes. You may qualify for Select or Enterprise programs. An
evaluation of your needs can be conducted by phone, or in
some cases in person. BeLegal licensing specialists are available
for personal visits for larger companies requiring complex
solutions. We also offer convenient leasing options on software
and licensing. Call 1.800.BE.LEGAL to see if you qualify.
top
Is
technical support included in the BeLegal Bundle or your other
products?
No, you must purchase the add-on technical support option
available when you order your software. These are very inexpensive
upgrades that provide four months or one year of technical
support. They cover virtually all programs and hardware questions,
too. top
What is BeLegal's
refund policy?
Some of the bundles are not returnable once they are opened,
so please make sure this is what you want before breaking
the software seal (this is a manufacturer's policy, not ours).
For all other products, including all software licensing,
we offer a 30-day return policy. Please call 1.800.BE.LEGAL
for an RMA request. top
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